Get answers to frequently asked questions.
How will I receive my kit(s) after purchase?
Through our direct delivery system, all customers will be provided with downloads instantly after checking out.
Please check your email inbox for links, as well as Spam folders.
Are Loop & Midi Kits Royalty Free?
MIDI & Loop Kits are Royalty Free for selling beats which contain the MIDI / Loop files. This includes Leases and Exclusives online.
As for placements with major artists and or major labels, all samples/files must be cleared with the owner of said file / SoundPlug before seeking profit.
All files put out in kits are 100% owned by the creator and they may set certain restrictions that may be viewed in their product descriptions.
What payment methods do you accept?
SoundPlug accepts all major credit cards / debit cards via PayPal*.
VISA, Mastercard, American Express, etc.
*You do not need to have a PayPal account to be able to checkout
What if I didn't receive my order?
If for some reason a technical error occurs and you do not receive your kit after your purchase, contact firstname.lastname@example.org with proof of purchase, Order #, and kits missing.
Our products are all digital & sent via email. You should receive an email containing your download links.
What is the refund policy?
All purchases are final and no refunds may be issued under any circumstances. By purchasing, you are agreeing to these terms.
The reason we cannot provide refunds is because once a digital good has been sent, it cannot be revoked.
If a product is not functioning correctly, please reach out to us at email@example.com or via our contact tab.
How many sounds come in a kit?
Kit volume varies by kit style, and what the kit creator decides to include. Below is an average chart on how many sounds you can expect per kit.
Types of kits:
- MIDI Kit 50-100+
- Drum Kit: 50-100+
- Loop Kit: 30-100+
- One Shot Kit: 50+
- Sample Pack: 20+ Samples
- VST Expansion Banks: 40+ Patches
Do I need to clear the samples from these kits?
The creator of each individual kit is entitled to a royalty/performance split percentage if the beat gets placed with a major artist and/or major label. As for producers uploading beats using the sounds, the credit is not mandatory unless stated in kit description.